What Pendo does
Pendo pairs in-app guides with deep product analytics. It captures usage data out of the box — which features get used, where users drop off, how cohorts behave — and lets you layer guides on top of those insights. It's aimed at product teams who want to understand behavior first and design guidance around it, and pricing is quoted per contract based on your monthly active users.
What Artis does
Artis gives your customers an agent that answers questions and takes real actions inside your product directly — no guide to follow, no dashboard to build first. Setup is self-serve: connect your product and the agent is live the same day. And you're not flying without instruments either — Signals watches escalation rates, tool failures, and usage drops per agent and flags what needs your attention, without a separate analytics module to buy.
| Artis | Pendo | |
|---|---|---|
| Core strength | An agent that acts for the customer | Deep product usage analytics |
| How guidance is delivered | The agent does it, not the user | In-app guides the user follows |
| Keeping an eye on things | Signals, included | Full analytics suite, priced separately by MAU |
| Setup | Minutes, self-serve | Analytics instrumentation plus guide-building |
Choose Artis if
Which one is right for you?
If your priority is deep product-usage analytics with guides layered on top, Pendo is built for that. If your priority is giving customers an agent that just does the thing they need — with enough visibility to know when something's off — that's Artis.
Try Artis on your own product.